We go deep to unlock insight and have the courage to act.
We bring the right people together to challenge established thinking and drive transformation.



Understand the Process

Before automation can occur, we need to ensure the processes are aligned with objectives and performing well. Introducing automation will enhance process throughput but it won't necessarily fix the issue.  It's time well invested.   Below are examples of tools that can be used :

Process Mapping

The main purpose behind business process mapping is to assist organizations in becoming more effective. A clear and detailed business process map or diagram allows outside firms to come in and look at whether or not improvements can be made to the current process.

Value Stream Mapping

Value-stream mapping is a lean management method for analyzing the current state and designing a future state for the series of events that take a product or service from its beginning through to the customer with reduced lean wastes as compared to current map

Process Capability Measures

In process improvement efforts, the process capability index or process capability ratio is a statistical measure of process capability: the ability of a process to produce output within specification limits


Research and analysis

Whether you are aware of it or not, as a business owner you conduct process monitoring and analysis all the time.

Root Cause Analysis

Root Cause Analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. It is widely used in process controls and operations

Find Best Path

Once root cause is identified, our team of innovators and technical experts will craft a joint process and RPA solution to be implemented.


Apply Automation

Time to accelerate production and increase process throughput.   Armed with previous results, our experts will implement the best Automation Solution for your needs.

RPA Implementation

We will take care of everything.  From creating and customizing bots that will perform the most repetitive tasks in your organization to providing your employees with the new skills they need to monitor and control the bots.


We ensure the process is working as designed by validating all of it's connections with up and downstream applications and making sure the workforce is educated on how to handle exceptions.

Control and Metrics

By leveraging business process services, you can focus on your core business challenges, instead of day-to-day non-core processes.  We implement Control Charts and Dashboards to ensure the process is and will remain under control.