As champions of robotic process automation and corporate competitiveness, RPA Consultants must be a ‘force of good’ for society, our clients, our employees, and our partners, including our shareholders.
From a societal perspective, serving as a ‘force of good’ means that RPA Consultants will move and act in a manner designed to make society a better place, such as reducing the cost footprint of health-related service firms, or eliminating cost related barriers to entry.
From a client perspective, serving as a ‘force of good’ means that RPA Consultants will champion eliminating unnecessary costs from organizations, as a mechanism to (1) make firms more competitive globally, and (2) shield firms from disruptive people count reductions during economic contractions.
From a client engagement perspective, serving as a ‘force of good’ means that RPA Consultants will honestly and truthfully engage each potential client with the highest level of integrity. We will deliver what is promised to each client. We will also finish engagements on time and within scope. We will guarantee our service product meets client expectations. And finally, we will deliver the high levels of service expected when our engagements are completed.
From an employee perspective, serving as a ‘force of good’ means that RPA Consultants will hire quality people that reflect the highest levels of drive, intellect, skill, and integrity. It means that RPA Consultants will share our corporate success in a manner that rewards performance. Ultimately, RPA Consultants must be a special place to work.