April really is the cruelest month. But when British poet T.S. Eliot immortalized those famous words in his literary masterpiece “The Waste Land,” he never could’ve known that they would end up ringing true for business owners and entrepreneurs living in 21st-century America. We had a wonderful time at the Imagine conference in NYC and...
  Automation will be central to the next phase of digital transformation, driving new levels of customer value such as faster delivery of products, higher quality and dependability, deeper personalization, and greater convenience. Last year, Forrester predicted that automation would reach a tipping point — altering the workforce, augmenting employees, and driving new levels of customer value. Since...
Stop your RPA projects from going off track — or worse, failing to solve problems they were never capable of fixing. Enterprise architecture and technology innovation leaders should use this guide to position their RPA projects for success. Overview   Key Challenges   Tactically focused robotic process automation (RPA) projects may improve quality and decrease...